Information for consumers about dispute resolution for online business transactions

Pursuant to EU Regulation No. 524/2013 on online dispute resolution of consumer law related disputes and the amendment of the Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution in consumer matters), we are obligated to draw attention to the offer of the EU of an online platform for settlement of disputes between consumers and traders in connection with online purchase contracts or online service contracts. http://ec.europa.eu/consumers/odr/
 
If you have any other concerns, here is our e-mail address: (info@dresdnerstollen-shop.eu)