General Terms and Conditions of Business and Delivery Instruction on Revocation General Terms and Conditions of Business

(as of May 22nd, 2018)

1. Language of contract

2. Scope of application

3. Conclusion of contract

4. Contents of contract

5. Cancellation

6. Desired delivery date

7. Shipping / delivery

8. Partial deliveries

9. Complaint / exchange

10. Liability


11. Instruction on revocation


 12. Payment date and payment

13. Reservation of ownership

14. Bank details

15. Data Protection Declaration (Privacy Statement)

15.1. Data protection at a glance

General information
The following information provides a simple overview of what happens with your personal data when you visit our website. Personal data are all data by means of which you can be personally identified. You can find detailed information about the topic of data protection in our Data Protection Declaration (Privacy Statement) set out below.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is performed by the operator of the website. You can find the latter’s contact information in the “Impressum” (Legal Notice) section of this website.

How do we collect your data?

On the one hand, your data are collected as a result of the fact that you provide them to us. Such data may include information which you enter into a contact form, for example.

Other data are collected by our IT systems automatically when you visit the website. Such data are primarily technical data (e.g. internet browser, operating system or time of day when the website was accessed). Those data are collected automatically as soon as you enter our website.

For what purpose do we use your data?

Some of the data are collected in order to ensure that the website can be made available in an error-free fashion. Other data can be used in order to analyse your user behaviour.

What rights do you have with respect to your data?

You have the right to obtain information about the origin, recipient and purpose of your personal data which have been saved at any time and at no charge. In addition, you have the right to demand the rectification, blocking or erasure of those data. In this regard as well as with regard to further questions about the topic of data protection, you can contact us at any time using the address provided in the “Impressum” (Legal Notice). Furthermore, you have a right to submit a complaint to the responsible supervisory authority.

Analysis tools and tools of third-party providers

Your surfing behaviour may be analysed when you visit our website That is primarily performed by means of cookies and with the aid of so-called analysis programmes. The analysis of your surfing behaviour is generally performed anonymously; the surfing behaviour cannot be traced back to you. You can object to that analysis or prevent it by refraining from using specific tools. You can find detailed information about this in the following Data Protection Declaration (Privacy Statement).

You can object to that analysis. We will provide you with information about the options for lodging an objection in the Data Protection Declaration.

15.2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations as well as this data protection declaration.

When you use this website, various items of personal data are collected. Personal data are data by means of which you can be personally identified. This data protection declaration explains what data we collect and for what purpose we use them. It also explains how and for what purpose that is done.

We hereby point out explicitly that data transmission on the internet (e.g. in the case of communication via e-mail) may be affected by security vulnerabilities. Complete protection of the data against access by third parties is impossible.

Name of the responsible entity (controller)

The entity responsible for data processing (controller) on this website is:

Bäckerei Ullrich Schandauer Str. 79 01277 Dresden, Telephone: (0351) 3108203 E-mail: info@dresdnerstollen-shop.eu

The responsible entity (controller) is the natural or legal person that decides solely or jointly with others on the purposes and means of processing of personal data (e.g. name, e-mail addresses and the like).

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke a declaration of consent which you have already given at any time. Sending an informal notification via e-mail to us is sufficient. The legality of the data processing that was performed up until the revocation shall remain unaffected by the revocation.

Right to complain to the responsible supervisory authority

In the event of data protection law violations, the person concerned (data subject) has a right to submit a complaint to the responsible supervisory authority. The responsible supervisory authority with reference data protection law issues is the state data protection officer of the federal state in which our company has its domicile. A list of the data protection officers as well as their contact information can be found via the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we automatically process on the basis of your consent or in performance of a contract handed over to yourself or to a third party in a commonly used, machine-readable format. To the extent that you demand direct transmission of the data to a different responsible entity (controller), that shall only be done if it is technically feasible.

SSL and/or TLS encryption

This website uses SSL and/or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as purchase orders or inquiries that you send to us as the operator of the website. You can recognise an encrypted connection because of the fact that the address line of the browser changes from “http://” to “https://” and your browser line shows the lock symbol.

If SSL and/or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you have an obligation to provide us your payment information (e.g. account number in the case of direct debit authorisation) after a contract entailing charges has been concluded, those data are required for the purpose of handling payments.

Payment transactions by means of the commonly used payment methods (Visa / MasterCard, debit memo procedure) are executed exclusively via an encrypted SSL and/or TLS connection. You can recognise an encrypted connection because of the fact that the address line of the browser changes from “http://” to “https://” and your browser line shows the lock symbol.

In the case of encrypted communication, your payment data which you transmit to us cannot be read by third parties.

Information, blocking, erasure

Within the scope of the applicable statutory regulations, you have the right at to obtain information any time free of charge about your personal data that has been saved, their origin and recipients and the purpose of the data processing and, if applicable, a right to rectification, blocking or erasure of those data. In this regard as well as with regard to further questions about the topic of personal data, you can contact us at any time using the address provided in the “Impressum” (Legal Notice).

Objection to advertising e-mails

An objection is hereby lodged against utilisation of the contact data that is published within the scope of the obligation to provide an “Impressum” (legal notice) for the purpose of sending advertisement and information materials that are not explicitly requested. The operators of the websites explicitly reserve the right to take legal steps in the event of unsolicited sending of advertising information, such as spam e-mails.

15.3. Data protection officer

Data protection officer stipulated by law

We have appointed a data protection officer for our company.

PRODATIS CONSULTING AG Landhausstraße 8, 01067 Dresden / dsb@prodatis.com / Telephone: +49 351 2662330

15.4. Data collection on our website

Contact form

If you send us inquiries by means of the contact form, your information from the contact form including the contact data you have provided there are saved at our company for the purpose of processing the inquiry and in case follow-up questions arise. We do not disclose those data without your consent.

Thus, the processing of the data that is entered into the contact form is performed exclusively on the basis of your consent (Art. 6 no. 1 lit. a GDPR). You can revoke that consent at any time. Sending an informal notification via e-mail to us is sufficient. The legality of the data processing operations that were performed up until the revocation shall remain unaffected by the revocation.

The data that you enter in the contact form are stored with us until you request that we delete them, you revoke your consent to storage or the purpose of the data storage is eliminated (e.g. after processing of your inquiry is completed). Mandatory statutory provisions – particularly retention periods – shall remain unaffected.

Data transmission in the case of contract conclusion for online shops, traders and merchandise shipping

We transmit personal data to third parties only if that is necessary within the scope of contract handling, for example to the companies that are entrusted with delivery of the merchandise or the credit institute commissioned with handling payment. No further transmission of the data shall occur and/or shall only occur if you have explicitly consented to the transmission. Disclosure of your data to third parties without explicit consent, for example for advertising purposes, shall not occur.

The basis for data processing is Art. 6 no. 1 lit. b GDPR, which permits the processing of data for fulfilment of a contract or for pre-contractual measures.

15.5. Analysis tools and advertising

Google Analytics

This website uses functions of the Web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which facilitate analysis of how you use the website. As a rule, the information generated by the cookie regarding your use of this website is transmitted to a Google server in the USA and stored there.

Google Analytics cookies are saved on the basis of Art. 6 no. 1 lit. f GDPR. The operator of the website has a legitimate interest in analysing user behaviour in order to optimise his Web presentation as well as his advertising.

IP Anonymisation

We have activated the IP anonymisation function on this website. As a result, Google shortens your IP address within the member countries of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area before transmitting them to the USA. It is only in exceptional cases that the full IP address is transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use that information in order to analyse your use of the website, in order to prepare reports about website activities and in order to provide additional services connected with website utilisation and internet utilisation to the operator of the website. The IP address that is transmitted by your browser in connection with Google Analytics is not combined with other Google data.

Browser plug-in

You can prevent the storage of cookies by means of a corresponding setting in your browser software; however, we must point out that in that case you will not be able to utilise all the functions of the website to the full extent. Furthermore, you can prevent the collection of the data that are generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of those data by Google by downloading and installing the browser plug-in that is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. It activates an opt-out cookie which prevents the collection of your data during future visits to this website: De-activate Google Analytics.

You can find more information about the treatment of user data at Google Analytics in the data protection declaration (privacy statement) of Google: https://support.google.com/analytics/answer/6004245?hl=de.

Contracted data processing

We have concluded a contract with Google for contracted data processing and implement the stringent stipulations of the German data protection authorities completely in conjunction with utilisation of Google Analytics.

Demographic attributes at Google Analytics

This website uses the “demographic attributes” function of Google Analytics. As a consequence, it is possible to prepare reports that contain findings regarding the age, sex and interests of the visitors to the website. Those data come from interest-related advertisement of Google as well as visitor data of third-party providers. Those data cannot be allocated to a specific person. You can de-activate that function at any time using the display settings in your Google account or you can generally prohibit the collection of your data by Google Analytics as explained in the section “Objection to data collection”.

15.6. Plug-ins and tools

YouTube

Our website uses plug-ins from the YouTube website, which is operated by Google. The operator of the websites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our websites that are equipped with a YouTube plug-in, a connection to the servers of YouTube is established. In the process, the YouTube server is informed about which of our websites you visited.

If you are logged onto your YouTube account, you make it possible for YouTube to allocate your surfing behaviour directly to your personal profile. You can prevent that by logging out of your YouTube account.

Utilisation of YouTube is in the interest of an attractive presentation of our online offers. That constitutes a legitimate interest within the meaning of Art. 6 no. 1 lit. f GDPR.

You can find further information about how user data are treated in the data protection declaration of YouTube at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This website uses so-called Web Fonts, which are supplied by Google, for the purpose of standardised presentation of fonts. When a website is called up, your browser downloads the required Web Fonts into your browser cache in order to display texts and fonts correctly.

For that purpose, the browser you use must establish a connection to the servers of Google. As a result, Google obtains knowledge about the fact that our website was accessed via your IP address. Utilisation of Google Web Fonts is in the interest of a standardised and attractive presentation of our online offers. That constitutes a legitimate interest within the meaning of Art. 6 no. 1 lit. f GDPR.

If your browser does not support Web Fonts, your computer will use a standard font.

You can find further information about Google Web Fonts under https://developers.google.com/fonts/faq and in the data protection declaration (privacy statement) of Google: https://www.google.com/policies/privacy/.

15.7. Payment service providers

PayPal

Among others, we offer the option of payment via PayPal on our website. The provider of that payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (referred to in the following as “PayPal”). If you select payment via PayPal, the payment data that you enter are transmitted to PayPal. Your data is transmitted to PayPal on the basis of Art. 6 no. 1 lit. a GDPR (Consent) and Art. 6 no. 1 lit. b GDPR (Processing for performance of a contract). You have the option of revoking your consent to the data processing at any time. A revocation does not have any effect on the effectiveness of the data processing operations that occurred in the past.

16. Information for consumers about dispute resolution for online business transactions

17. Applicable law / place of jurisdiction

Schaubäckerei Ullrich | Schandauer Str. 79 | 01277 Dresden Fax: +49 (0)351 3121024 | Tel.: +49 (0)351 3108203 | E-mail: info@dresdnerstollen-shop.eu